At VitaHub, we aim to provide a smooth, reliable, and transparent shopping experience for all our customers across Pakistan. Please review our shipping and service policies below.
Shipping Policy
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We currently deliver all across Pakistan.
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Flat shipping charges of ₨300 apply to all orders.
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Free shipping is available on orders ₨3000 and above.
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Orders are usually processed within 24–48 working hours after confirmation.
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Delivery time typically ranges between 2 to 5 working days, depending on your location.
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Remote or rural areas may experience slight delivery delays due to courier limitations.
Order Confirmation
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Once your order is placed, our team may contact you via call or reminder SMS to confirm details.
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Orders that cannot be confirmed may be delayed or cancelled.
Cash on Delivery (COD)
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We offer Cash on Delivery (COD) for customer convenience.
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Please ensure availability at the provided address to receive your order.
Service Commitment
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We are committed to delivering authentic, quality health and wellness products.
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All products are carefully packed to ensure safe delivery.
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In case of any issue related to your order, our support team is always available to assist.
Delivery Issues
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If an order is delayed, damaged, or incomplete, please contact us within 24 hours of delivery.
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VitaHub is not responsible for delays caused by courier services, weather conditions, or incorrect address details provided by the customer.
Policy Updates
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VitaHub reserves the right to update or modify these policies at any time without prior notice.
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Any changes will be updated on this page accordingly.
